Jai’s Sharepoint blog

Strange are Microsoft ways. We have all this wonderful e-mail integration between MOSS and exchange server and we start getting mails. Cool!, is it? No.

If you have a situation (which at least is common now) where you have an Exchange Server 2003 and an Outlook 2007, you will not be able to open the Alert. It will give an error.

Resolutions?

1. Check this out:

http://support.microsoft.com/default.aspx/kb/930807. They don’t give it out unless you request for it, which definitely is bad news.

2. Use OWA for alerts…phew! and now try telling that to your clients.

    Hope MS comes up with something soon.

3. Till then, the best way to do it is remove the ‘Cached Exchange Mode’ in the client Account settings.